TERMS & CONDITIONS

Azimuth – Spacious Family Retreat
Wentworth Falls, Blue Mountains NSW

1. Direct Booking Agreement

By making a booking directly through this website, you agree to:

  • These Terms & Conditions
  • Our Privacy Policy
  • Our House Rules
  • Compliance with NSW Short-Term Rental Accommodation regulations

This agreement forms a legally binding contract between the Guest and the Property Owner.

2. Booking & Payment

  • A booking is confirmed only once full payment or required deposit is received.
  • All rates are in AUD.
  • We reserve the right to decline a booking at our discretion.

We may require ID verification prior to check-in.

3. Security Deposit

A security bond of $[Insert Amount] may be:

  • Pre-authorised via Stripe, or
  • Collected and held prior to check-in

The bond may be used to cover:

  • Property damage
  • Excessive cleaning
  • Missing items
  • Breach of house rules
  • Excess noise fines or council penalties

4. STRICT Cancellation Policy (Direct Booking)

We operate a strict cancellation policy for direct bookings:

  • 100% refund if cancelled 30+ days before check-in
  • 50% refund if cancelled 14–29 days before check-in
  • No refund within 14 days of check-in

Payment processing fees are non-refundable.

We strongly recommend guests obtain travel insurance.

5. Check-In & Check-Out

Check-in: 3:00 PM
Check-out: 10:00 AM

Early check-in or late check-out must be approved in writing and may incur additional charges.

6. Blue Mountains Compliance

Azimuth operates in accordance with NSW Short-Term Rental Accommodation (STRA) regulations.

Guests agree to:

  • Respect neighbours at all times
  • Comply with Blue Mountains City Council noise restrictions
  • Observe quiet hours between 10:00 PM and 7:00 AM
  • Not exceed the maximum occupancy of [Insert Number] guests

Excessive noise may result in:

  • Immediate termination of stay
  • Forfeiture of bond
  • Fines imposed under NSW legislation

7. No Parties / Events

Strictly no parties, schoolies bookings, or events.
Unauthorised gatherings will result in immediate eviction without refund.

8. Guest Responsibilities

Guests must:

  • Keep the property secure
  • Report damage immediately
  • Leave the property in reasonable condition
  • Not smoke inside the property

Any damage or excessive mess beyond normal use will be charged.

9. Limitation of Liability

We are not liable for:

  • Loss or theft of personal belongings
  • Injury resulting from misuse of facilities
  • Power outages, weather events, bushfires, or other force majeure events

10. Force Majeure

We are not responsible for cancellations or disruptions caused by:

  • Government travel restrictions
  • Natural disasters
  • Severe weather events
  • Utility failures

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Contact

Azimuth – Spacious Family Retreat
Wentworth Falls NSW